Contact Us

**Currently our phone lines are closed in order to protect our customer service staff and our communities from the spread of the Coronavirus Disease 2019 (COVID-19).  With staff limitations, please use our online Customer Service form for assistance and we will reply via email. Thank you.**

Let us know how our Good Thinking is working for you.

Questions about your Proctor Silex product? Chances are the answer is in our Frequently Asked Questions or Use & Care Guides.

Need something more? We're eager to help. Choose the option below that works best for you.

USA

Phone: Our Consumer Service team is available Monday - Friday from 9:00 am to 4:30 pm Eastern Standard Time.

• 1-800-851-8900 (Small Kitchen Appliances except microwave ovens and compact refrigerators)
• 1-855-313-1612 (Microwaves only)
• 1-800-798-3389 (Water Dispensers & Coolers only)
• 1-888-309-3360 (Fans only)
• 1-866-322-7498 (Cookware, Cutlery and Kitchen Gadgets only)

Write:

Hamilton Beach Brands Consumer Affairs
261 Yadkin Road
Southern Pines, NC 28387