Send an email to Canadian Customer Service at customer.service@hamiltonbeach.com.
The appliance or part should be properly packed with a brief letter including name, mailing address, and an explanation for the return. The package should then be sent to:
HB/PS
#10 McFarland Drive
Picton, Ontario
K0K 2T0
To guarantee repair or replacement without charge, a sales receipt must accompany the appliance. Without a sales receipt, warranty will be estimated according to the appliance's manufactured date. A comparable appliance should arrive within 2-3 weeks. However, in case it is not covered by warranty, correspondence offering alternatives will be mailed to you.
Please call our toll free Customer Service line for further information or find the service center nearest you: 1-800-267-2826
What makes Proctor Silex kitchen appliances simply better? Our collection of high-quality, easy-to-use appliances give you exactly what’s essential, every time. No frills, no fuss, no guesswork, no surprises. Just what you need, when you need it. Achieve your culinary goals and make your life, at the end of the day, simply better.
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